BackJoy FAQ's

IT’S UNCOMFORTABLE:
First make sure you have followed the sitting instructions and pulled BackJoy snug under your buttocks and “skootched back into your seat properly. Sometimes changing your sitting posture can cause temporary discomfort - like going to the gym for the first time. Your muscles, joints, and ligaments may need time to adjust and relax. In this case limit usage to 15 minutes, then 30, and upward over a few days or weeks. If there is an increase in pain, stop using BackJoy and consult a medical professional.

IT'S TOO SMALL: BackJoy is small on purpose. To work it must be smaller than your buttocks. It is designed to cradle the space around the two sitting bones at the base of your pelvis. It is most effective for adults between 90 and 300 lbs. Optimum effectiveness is between 110 and 270 lbs. If you weigh less than 90 pounds, BackJoy may be too big for you.

WHEN SHOULD I FEEL RESULTS?
Many users experience immediate relief, and some require several weeks of regular use to feel the benefits of BackJoy. Your results will depend upon your underlying conditions and how often you use BackJoy. If you don’t feel any change when you sit on BackJoy, make sure you have closely followed the sitting instructions and your buttocks muscles are firmly cupped.

UNDER THE CARE OF A MEDICAL PROFESSIONAL?
BackJoy can work hand-in-hand with your therapeutic regime. Bring this brochure and your BackJoy on your next visit to learn how. Ask your doctor to recommend a sitting posture for you that will transfer the most pressure and strain off your specific underlying condition.

MEDICAL ADVICE
BackJoy will not work for you if you have been confined to a wheel chair, have any form of muscular atrophy, or if you have trouble standing or walking for any length of time. Before using this or any other product, consult a physician to make sure the origin of your back pain is not due to a condition that requires medical attention.

WILL BACKJOY WORK FOR MY CONDITION?
We have heard from thousands of BackJoy enthusiasts who have found relief from a wide variety of ailments with BackJoy. BackJoy will not cure your back pain, but it will relieve the pressures and strains caused by sitting that aggravate your underlying condition so you can be comfortable. Here are just some of the conditions we’ve been told BackJoy is helpful: Low back pain, Herniated discs, Degenerated discs, Compresed Discs, Back Injuries, Hip Injuries, Neck/Cervical pain, Sciatica, Coccyxdinia (sore tail bone), Scoliosis, Spinal Stenosis, Osteoporosis. And many more...

Lets us know if it works for you at itworks@backjoy.com or on facebook at www.facebook.com/backjoy

CLEANING YOUR BACKJOY:
Wash with mild soap and water or standard upholstery cleaner.

DOES BACKJOY WORK ON SOFT COUCHES?
Yes, BackJoy’s Orthotic Cradling System will be active when you sit on soft cushions. It is important to note that when you sit down into the soft cushions of a couch, your gluteus muscles can stretch and flatten even more than they do when you sit on a hard chair. Stretching and flattening will aggravate back pain.