Terms and Conditions

BackJoy Orthotics LLC

BackJoy Orthotics, LLC maintains the content of this product site (the "Site") for your personal entertainment, information, education, and communication. You may download material displayed on the Site for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re post, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without BackJoy Orthotics, LLC's prior written permission. Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and BackJoy Orthotics, LLC, if any, are superseded and of no force or effect.

Terms and Conditions

You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of BackJoy Orthotics, LLC. BackJoy Orthotics, LLC neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with BackJoy Orthotics, LLC. While BackJoy Orthotics, LLC uses reasonable efforts to include accurate and up to date information in the Site, BackJoy Orthotics, LLC makes no warranties or representations as to its accuracy. BackJoy Orthotics, LLC assumes no liability or responsibility for any errors or omissions in the content of the Site.

Any communication or material you transmit to the Site by electronic mail or otherwise, will be treated in accordance with our privacy policy. By transmitting or posting any communications or materials to this site, you agree that BackJoy Orthotics, LLC or any of its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. BackJoy Orthotics, LLC and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing and marketing products using such information.

Images of people or places displayed on the Site are either the property of, or used with permission by, BackJoy Orthotics, LLC. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of BackJoy Orthotics, LLC and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of BackJoy Orthotics, LLC or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that BackJoy Orthotics, LLC will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

BackJoy Orthotics, LLC has not reviewed all of the sites linked to the Site and is not responsible for the content of any non BackJoy off-site pages or sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

Although BackJoy Orthotics, LLC may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, BackJoy Orthotics, LLC is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. BackJoy Orthotics, LLC will fully cooperate with any law enforcement authorities or court order requesting or directing BackJoy Orthotics, LLC to disclose the identity of anyone posting any such information or materials.

Software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

BackJoy Orthotics, LLC is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. BackJoy Orthotics, LLC also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

BackJoy Orthotics, LLC may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

BackJoy Free Trial Information

There are too many gimmicks out there that promise to relieve your back pain! Don't waste money only to get burned again by products and promises that don't deliver.

Instead, take advantage of our FREE trial of BackJoy so you can try it in your own home, car, or office for an entire month*. You pay only the shipping and handling, and any Rush charges if applicable. If BackJoy somehow does not make sitting more comfortable for your back, simply send it back before your trial expires and there will be NO CHARGE to you.

We know BackJoy's patented design makes it the most effective way to relieve pain and strain from your back. Use this opportunity to discover for yourself how comfortable long hours of sitting can be. You've got nothing to lose!

*To ensure you have ample time to test your BackJoy, your trial will not conclude until 36 days after you make your order.

30-Day Money Back Guarantee

Use BackJoy according to directions as often as possible, everywhere you sit for a minimum of four weeks. If for any reason you are not satisfied, return BackJoy within 30 days of purchase for a prompt refund of the purchase price, less shipping and handling. Please return product in good condition (in original packaging if possible) with receipt of purchase. You must first call 1-800 BackJoy to get your RMA#. Include with your return your RMA#, name, complete address and phone number clearly written. Your return must be postmarked within 10 days from when your RMA was issued. Insure for the purchase price and mail to:

BackJoy Customer Service
150 Stewart Parkway
Greensboro, GA
30642

This policy is solely that of BackJoy Orthotics, LLC

BackJoy Limited Lifetime Warranty

BackJoy Orthotics, LLC guarantees this item will be free from defects in workmanship and materials. This applies when BackJoy is used for the purpose intended. Your BackJoy will be repaired or replaced at the expense of BackJoy Orthotics, LLC, free of charge, if found defective in materials or workmanship. This warranty will be void in cases of damage by accident, misuse, mishandling, attempted repair, normal wear and tear, negligence, or natural breakdown of colors and materials over extended periods of time and use. Please return product in good condition (in original packaging if possible) with receipt of purchase. First call 1-800-222-5569 to get your Return Authorization # (RMA#). Then include your RMA#, name, complete address and phone number clearly written. Insure for the purchase price and mail to:

BackJoy Lifetime Warranty
150 Stewart Parkway
Greensboro, GA
30642

This warranty is limited to its express terms:

(1) BACKJOY OTHOTICS, LLC IS NOT RESPONSIBLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATING TO OR CAUSED BY FAILUER OF THE BACKJOY PRODUCT TO FUNCTION AS REPRESENTED, WHETHER THE CLAIM SI BASED ON WARRANTY, CONTRACT, TORT OR OTHERWISE. However, some states do not permit the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

(2) THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE. NO PERSON HAS ANY AUTHORITY TO BIND BACKJOY ORTHOTICS, LLC TO ANY REPRESENTATION, CONDITION, OR WARRANTY EXCEPT THIS LIMITED WARRANTY.

(3) This limited warranty gives you specific legal rights, and you may also have other legal rights, and you may also have other rights that vary from state to state.

This warranty is solely that of BackJoy Orthotics, LLC.

Returning a BackJoy

Before returning your BackJoy, please make sure you have consulted our Frequently Asked Questions.

For instance, if you:

• Don't feel anything?
• Think it's too small?
• Think it hurts your back?

You will find answers or solutions to these concerns and questions there.

Most importantly, please make sure you review the sitting instructions to make sure you have been using your BackJoy properly!

WARNING! Before you consider returning your BackJoy, please make sure you give your BackJoy a good test. Many users don't realize how much their BackJoy is doing for them - until they lose it or return it.

Take this short test to determine what you should do:

Try sitting on your BackJoy for at least 7 minutes. Then take it away from under you as you sit and FEEL the difference. Feel how your spine kinks at the base of your back, and feel your body weight sinking down into the sitting surface and flattening your muscle and tissues against your seat.

Sit on BackJoy again, to see how those conditions improve (and your posture too!)

Even a slight change in comfort will mean A LOT over the long term, especially as far as preventing future back pain.

If you still feel the need to return your BackJoy you must first call 1-800-222-5569 to get a Return Authorization Number (RMA#).

Include your RMA#, name, and address, insure for the purchase price, and mail to:

BackJoy
150 Stewart Parkway
Greensboro, GA
30642