Shipping policy
- Items are processed and shipped within 2 days of order from our warehouse.
- Unforeseen delays and logistical delays will be communicated by email to our customers
- Items over US$90 are shipped free within the United States.
- All items shipped to the non-Continental US including Canada are charged the minimum rate payable and based on the weight of the package shipped. International shipping rates start at:
- Canada: Shipping starts at US$21.99 depending on weight (Taxes and duties may also apply at destination)
- Hawaii, Alaska, Puerto Rico: Rates start at US$19.99 depending on weight
- Flat rate of $6.99 applied for items under US$90 shipped within United states. BackJoy will pay the balance of shipping costs regardless of US destination Zone
- Read more at our shipping and returns page